World On The Wing: Top 5 Ways Customer-focused Airlines Can Stay Aloft

The pandemic forced airlines to adjust to fluctuating demand as online meetings replaced business travel. Now, as domestic flights continue to rebound, the biggest challenge is to make up for lost international and business class bookings.

By focusing on customers’ needs, airlines are bouncing back and pulling in more revenue. Explore five ways you can strategically turn attention to the folks in the cabin — before, during and post flight to spike profits.

In this infographic, you’ll discover five strategies airlines can take now to improve CX and increase profitability.

View Infographic: How Airlines Can Transform CX

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